Terms of service

TERMS & CONDITIONS

DK by Dona Khalil
Operated by Triple P FZE

These Terms & Conditions govern your use of the DK by Dona Khalil online store and any purchases made through it. By accessing our website or placing an order, you agree to the following terms.

1. About Us
DK by Dona Khalil is a jewelry brand owned and operated by Triple P FZE, a company registered in the United Arab Emirates. All transactions, communications, and legal obligations are made with Triple P FZE.

2. Products
All jewelry pieces are handcrafted and may have slight variations from product images. We reserve the right to discontinue or modify products at any time. Colors may appear differently depending on your screen settings.

3. Pricing & Payment
All prices are listed in UAE Dirhams (AED). We accept major payment methods as displayed at checkout. Prices are subject to change without notice. Orders are only confirmed once full payment is received.

4. Orders & Cancellations
Once an order is placed and payment is confirmed, cancellations may not be possible if the order has already been processed or dispatched. Please contact us as soon as possible if you need to make changes to your order.

5. Shipping & Delivery
Delivery timelines are estimates and may vary due to courier delays or circumstances beyond our control. Triple P FZE is not responsible for delays caused by third-party carriers or customs authorities. Please refer to our Shipping Policy for full details.

6. Returns & Exchanges
We want you to love your purchase. If you are not satisfied, please contact us within 7 days of receiving your order. Items must be unused, unworn, and in their original packaging. We do not accept returns on items that have been worn or damaged after delivery. Please refer to our Return & Refund Policy for full details.

7. Intellectual Property
All content on this website — including images, text, logos, and design — is the property of Triple P FZE and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability
Triple P FZE shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the order placed.

9. Privacy
Your personal data is handled in accordance with our Privacy Policy. We do not sell or share your data with third parties except as required to fulfill your order.

10. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of UAE courts.

11. Contact
For any questions regarding these terms, please contact us through our website or via email.

Triple P FZE — operating DK by Dona Khalil